Support
Get help with Circlemark
Email founders@circlemark.ai and a founder answers — there is no ticket queue. We aim to reply within one business day.
What to include
The property address or page URL, what you expected, and what you saw. For anything involving credits, the date helps. Screenshots are welcome but never necessary.
Common questions
- A loan looks wrong
- Tell us the address or property page URL and what you expected. Every field carries its provenance, so we can trace it back to the recorded document — and if the record is wrong, we would like to know.
- Credits and billing
- A phone lookup that found no number is refunded automatically; if a charge looks wrong, send the date and the property and we will check the ledger. Plan changes and cancellations are self-serve in your account.
- The Claude or ChatGPT connector
- Setup steps are on the /claude and /chatgpt pages. If a connector signs you in but then fails, say which assistant and what the error read — that is usually enough to identify it.
- Coverage
- New York City (all four ACRIS boroughs) and Dallas–Fort Worth are live. If you need a market we do not cover yet, tell us which one — it is how we pick the next.
- Deleting your account or data
- Email us and we will remove your account and its data. Rights and retention are described in the privacy policy.
Elsewhere
- Methodology — how the data is built, and what each provenance label means.
- Claude connector and ChatGPT plugin — setup and troubleshooting.
- Pricing · Privacy policy · Terms
Circlemark is operated by Revar, 1055 W Georgia Street, Vancouver, BC V6E 4N7, CA.